A. As soon as you know your date, with a minimum of 3 weeks in advanced. There is a Rush Fee for last min orders.
Q. How can I guarantee my date ?
A. By placing a deposit your date is locked in, there are NO Refunds for deposits if you decide to cancel.
Q. Can I make payments up until the event date?
A. Yes. But your 50% deposit must be done in full first and you may pay off the rest of the balance as you like, each amount will include 3% fee Unless your paying cash.
Q. Do you Deliver or do I pick up?
A. Orders over $500 include FREE delivery. For all other orders there is a fee depending on Location of delivery. You may pick up in Long Island or Queens,( Queens is a min of $150 ) Please note Mimi's cakes is not responsible for any damage to your order in transportation if you decide to pick up.
Q.What is the best form of Contact?
A. Text . When Contacting PLEASE include, date of event, theme, treats interested in and/or cake servings.
Q. How long after my text message should i expect a response?
A. I am opened for inquiries Mon-Wed. 9am-11pm , please allow up to 48hrs for a response.